Much of this site is protected by logon security. That way, your and the Associations private information is protcted from the prying eyes of the causal site visitor.

Generally, user ids are assigned with 24 hours. If your request is over 24 hours old, please check the ID page by Clicking Here. If your name is not on that page, the request likely did not process correctly. In that case, just submit another request by Clicking Here.

Assuming you have been issued a User ID and password, the most common reasons for logon failure are: 1) Forgotten passwords; 2) Forgotten User IDs (hint - last name + first initial); Incorrect letter case (hint - user ids are always lower case, passwords can be upper, lower or mixed case). If you need more help, please Click Here.

There is a link on the User Login page "Forgotten Password" that will reset your password for you automatically. You will receive an email from the site with your temporary password in just a few minutes. Your temporary password can can (and should) be change the next time you log in. If you would like reset your password now, please Click Here.

There is a link on the User Login page "Change your password" that will prompt you for you User ID, old (temporary) password, and new password. If you would like change your password now, please Click Here.

Yes. Simply send an e-mail to the site administrator with the specifics of your request. Several families already have more then one user id and password and it only takes a few minutes to set one up.

You can edit your directory information by selecting the "Your Entry" button on the directory page. You can add, change, or delete any information. You should also notify the site administrator if your name is incorrect or you change your e-mail address.

No. The Homeowners Directory is one of the "secured" features on the site. All secured features require a User ID and Password, and those are only issued to our homeowners.

You certainly may, but there are guidelines that must be followed. Since our Association pays for any excess space on the web server, your picture must be very small (no more than 10k). If you can resize a photograph to meet the guidelines, go right ahead. If you don't know how to resize digital images and still want to include the family picture, you can send it as an attachment to the site administrator, who will gladly resize it and post it for you.

All of the Association Documents are stored in a Adobe Portable Document Format (pdf) which requires the Adobe Reader® to access. The reader is available as a free download from Adobe and a there is a link on the Documents page to get your copy. Once you have installed the reader and opened the document, you will find a print icon (a small button with a picture of a printer on it) in the title bar. Use that to print the documents.

You can use your browser's print button to print any page on the site. If you do not want to print the buttons and other graphic elements on the page, we recommend that you first select the "Printer friendly" link at the top of the page, then use your browser's print button. Once the printing is complete, user the "Back" button to return your screen to a normal display.

The Board of Directors decided to implement a new web site to become more efficient, save money, and improve communications. Use of e-mail to notify homeowners of important happenings helps accomplish all objectives.

E-mail addresses are actually stored in two separate locations on the site: In the Homeowners Directory, which you can change yourself; and, in your User record, which only a site administrator can change. For that reason, we ask that you notify the site administrator whenever you change e-mail addresses so that both records can be updated.

Yes. You can remove, or disable, the e-mail address in the Directory, which your neighbors can view; and retain it in the User record, which the Association uses for homeowner e-mails. But remember, only our residents have access to the directory, so there is no danger of your e-mail address being used for marketing purposes.

This site is for residents, or soon to be residents, of Riverwalk. To find out more, please CLICK HERE.

Please do! Keeping the news on the web site "fresh" is one of the biggest challenges for the site administrators. You can click on the “Contact site administrator” link on the bottom of this (and every) page to send your suggestions. Your submission may be edited, or if not deemed appropriate by the Board, not used. If that happens, you will be notified by e-mail of the reason.

Certainly, and they would be appreciated. You can CLICK HERE to do that.

Most of the external links on this site open in a new window (tab) so that when you're finished with it and close the window, you are returned to our site. Links not opening correctly are most likely caused by a pop-up blocker that is activated either in your browser or as a separate piece of software. To correct the problem, you should configure the browser, or the pop-up blocker software, to recognize our site. Since there are so many options for blocking pop-ups, we can't provide more specific instructions.

Absolutely not! We do count unidentified "hits" on the home page, the total number of hits on all pages, the total number of hits on "feature" pages, and the total number of hits on external links (like the weather).
When you log in to a secured page, the system creates what is called a "session" cookie with your log in information. That way, you only have to log on one time. The cookie is removed when you exit the site or select the "log off" link on the left (under the menu buttons).

If your question is about the site, click the "Contact site administrator" link at the bottom of this - and every - page and ask your question that way.

If your question is about the Association and/or policies, please go to the "Board" page and send the president an email.